Coronavirus - IMPORTANT INFORMATION

17th March 2020

Coronavirus (2019-COVID)

The coronavirus outbreak has led to all GP practices taking exceptional measures. These measures are aimed at enabling us to cope with the anticipated rise in the number of cases of coronavirus whilst also continuing to provide care to those with other acute conditions. The followig measure have therefore been put in place:-

No appointments may be made at our Reception Desk or on-line. If you require an appointment please telephone 01383 721266. You will be asked if you have any symptoms of coronavirus: new and persisting cough, fever or breathlessness. You must advise our Receptionist if you have any of these symptoms. You will be asked for a telephone number and a Clinician will call you back to assess your condition.

No appointments may be booked in advance. We can only deal with acute conditions and you must telephone for an appointment.

All long term condition clinics such as asthma or diabetes reviews have been cancelled until further notice.

We will not be testing for coronavirus symptoms.

DO NOT come into the Surgery with requests for repeat medication. Requests can be made by telephoning the prescription line on 01383 729182 , via Patient Access, or be submitted to the local pharmacies. 

DO Not come into the Surgery to collect prescriptions. Please indicate on your request which chemist you wish to collect from.

DO NOT stockpile medication. You should only order what you need when you are due to run out. Requests submitted early will be declined.

 

Coronavirus Symptoms

If you have a fever, cough or shortness or breath please do not come in to the GP practice. Phone us for advice from home or call NHS 24 (111) immediately.

To get further information on what to do next if you have developed any of the symptoms, please visit https://www.nhsinform.scot/.

Health Protection Scotland has published guidance for patients who have been advised to stay at home. There is also guidance for other members of the household. These documents are available below:-

Home Isolation - Guidance for Patients

Home Isolation - Guidance for Household Members

Social Distancing and protecting older and vulnerable people

 

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