Request An Appointment / Medical Advice
You can request an appointment or medical advice by using our eConsult service. This allows the clinical team to prioritise your needs. Please put as much detail as you can, as the more detail the GP has the more quickly and efficiently they can process your form. If you are unable to fill the form yourself, you can ask a relative/friend to fill it in on your behalf, as long as they know your details. If you are unable to do that, our Admin Team will be available to complete this with you over the telephone.
The form you complete will be reviewed by a Clinician and they will instruct our Admin Team as to what the next step should be. This could be a face to face or telephone appointment, a prescription or to signpost you to another more appropriate healthcare professional, for example, a dentist or an optician.
If an appointment is required our Admin Team will telephone you to arrange a time for you to see a clinician. It is useful if you keep your telephone close to hand as we may call back at any time.
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Clinic Appointments
You can book an appointment for the following Clinics by telephone on 01383 721266
- Practice Nurse
- Respiratory Nurse
- Diabetic Nurse
- Phlebotomist
- Midwife
If you are unable to keep your appointment
It is much appreciated when patients contact us to cancel an appointment they no longer require. We currently have around 120 appointments per month that patients do not attend and have not cancelled.
DNA (Did Not Attend) Policy
Patients who DNA (do not attend) twice in succession will receive a letter from their GP. This letter sets out the practice policy on DNA and will inform the patient that they may lose their registration with the practice should they continue to DNA. A full copy of this policy is displayed in the waiting area.