Confidentiality
We quite understand that patients need to feel secure in the knowledge that their medical records are strictly confidential and that anything they discuss with their doctor goes no further than the practice. All our staff have had training on the importance of confidentiality.
Data Protection Act
Bellyeoman Surgery is fully computerised and is registered under the Data Protection Act. Medical records are held both on computer and manually. Any health information disclosed to other organisations involved in your care, such as hospital specialists for example, is always treated confidentially. Our use of your personal health information is regulated by the Data Protection Act.
Freedom Of Information – Publication Scheme
The Freedom of Information (Scotland) Act 2002 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.
This scheme is available from reception.
Zero Tolerance
The practice supports the NHS policy of zero tolerance with regard to violence, threatening behaviour or abuse to the doctors, staff or others on the practice premises or other locations where treatment may take place. Persons abusing this policy may be reported to the police and removed from the practice list.